All About Shipping

We Have Multiple Shipping Locations

We use a variety of trusted vendors across the U.S. and Europe. Due to this, sometimes there may be an order with multiple items that get produced in separate locations.

In the United State:

  • Prinful - 11025 Westlake Dr Charlotte, North Carolina 28273, US
  • MyLocker - 1300 Rosa Parks Blvd, Detroit, Michigan 48216, US
  • Stakes Manufacturing - 34440 Vine St, Eastlake, OH 44095, FL 33014, US
  • Drive Fulfillment - 1226 S 630 E Suite #1, American Fork, UT 84003, US
  • SwiftPOD - 1371 Oakland Road, San Jose, CA 95112, US
  • The Dream Junction - 1915 S Susan St, Santa Ana, CA 92704, US
  • Big Oven Tees - United States - 8742 Buffalo Ave, Niagara Falls, NY 14304, US
  • Stoked On Printing - 365 E Arby Ave, Las Vegas, NV 89119, US
  • TSC Miami/Monster Digital - 16085 NW 52nd Ave, Miami Gardens, FL 33014, US

Canada:

  • Duplium Corporation - 35 Minthorn Blvd, Thornhill, ON L3T 7N5, Canada
  • Big Oven Tees (Canada) - 122 Middleton St, Brantford, ON N3S 7V7, Canada

Brazil

  • Gelato São Paulo - Av. Paulista, 2028 - 10th andar - Bela Vista, São Paulo - SP, 01310-200, Brazil

United Kingdom:

  • T Shirt & Sons Ltd - 11 Washington Rd, West Wilts Trading Estate, Westbury BA13 4JP, UK
  • Print Clever - Unit 109 Cheney Manor Industrial Est, Cheney Manor Industrial Estate, Swindon SN2 2DS, UK

Europe:

  • Textildruck Europa GmbH - Grenzstraße 15, 06112 Halle (Saale),Germany
  • Gelato Tech España - P.º de la Castellana, 77, 28046 Madrid,Spain
  • Gelato ASA - Dronning Eufemias gate 8, 0191 Oslo,Norway
  • OPT OnDemand - Korytná 10, 100 00 Strašnice,Czech Republic
  • Print Logistic - Transmisyjna 5, 92-410 Łódź,Poland
  • PH Print Norden - Rēzeknes iela 5b, Latgales priekšpilsēta, Rīga, LV-1073,Latvia
  • Rogac - Tržaška cesta 65, 2000 Maribor,Slovenia

Australia

  • The Print Bar - 9 Florence St, Teneriffe QLD 4005, Australia

Asia

  • SUBLIMINATOR Print-On-Demand,Hongkong

The Order Processing Times

Upon placing your order, please allow 1-2 business days for processing. Kindly bear in mind that holidays and weekends are excluded from this timeframe.

Shipping Cost

DESTINATION BASE SHIPPING COST COST PER ADDITIONAL ITEM FREE SHIPPING
United State (US) $5.95 $1.50 Orders over $99
Canada $8.45 $1.50 Orders over $99
Europe $8.95 $1.50 Orders over $99
United Kingdom (UK) $8.75 $0.00 Orders over $99
Australia $8.95 $1.50 Orders over $99
Rest of the World $9.95 $1.50 NO

Shipping Time

For our valued customers in the United States or regions where our distributors are stationed (Australia, Canada, Czech Republic, Germany, Latvia, Netherlands, Poland, Slovenia, Spain, United Kingdom), shipping typically ranges from 3 to a maximum of 7 business days, depending on your specific area. For those residing in other regions, expect a shipping duration of 3 to 15 business days.

It’s essential to note that the time from order placement to receipt comprises both the shipping and order processing durations. During peak periods, shipping carriers may require additional time to deliver orders to your designated address. Rest assured, we’re dedicated to making sure you receive your items as swiftly as possible.

Delivery

To keep tabs on your order, simply click Track Your Order for real-time updates and specifics.
Once your items are dispatched, an automated email notification with a tracking number will hit your inbox. In the rare case of no email or a faulty tracking number, don’t stress. Reach out to us, and we’ll swiftly remedy the situation! Should you seek further intricacies about your order, drop us an email at [email protected]. We’re here to provide comprehensive assistance!

We Want to Get Your Packages to You ASAP

We strive to make our shipping times as accurate as possible to ensure that you receive your package(s) in a timely manner. Many of our customers buy products for time sensitive holidays or events and need to get their orders in as quickly as possible.

While the standard shipping period is typically around 30 days for select countries, instances where shipments exceed this timeframe are eligible for compensation as per our shipping policy. Should your package fail to arrive within the specified time, kindly raise a ticket within 30 days of the shipment date for prompt assistance.

Our team endeavors to respond within 24 hours. Please note that we may be unable to accommodate requests submitted after this timeframe. We appreciate your understanding and cooperation in this matter.

Sincerely,
Cottonnook.
Address:170 West Rd, Portsmouth, NH 03801, US.
Email: [email protected]